I am an accomplished, progressive Human Resources Management professional with more than 13 years of diverse Human Resources experience in dynamic environments including Hospitality in Cruise Ship environments with Hotel Operations, Housekeeping, Food & Beverage, Entertainment, Casino Operations, and Retail outlets. Additional industries include Social Services / Non-profit, and Consumer Products Development, Manufacturing, and Distribution.
I have partnered with operational areas of the business to bridge the gap between upper management and employees, streamlining lines of business, while enhancing the recruiting, training, development, and retention of staff, all while closely managing budgetary concerns. I have analyzed and implemented HRIS systems, Payroll Processing, and Benefits Platforms, and managed HR teams of up to 4 people including Training, Recruiting, Benefits, Payroll, and General Administration.
Strategic planning; Recruitment and selection - Talent Acquisition; Succession /Workforce Planning; Performance Management; Employee Relations; Wage Analysis; Training/E-learning; Mergers/Acquisitions/Consolidations; State and Federal employment law; Executive coaching; Multi-site/state management experience; Change management/communications; Brand Transition Management; Process efficiency and improvement; Project management; Career/life skills management; Safety/security/facilities; Non-profit management; 8 years of California HR experience; Training Development and Facilitation
Human Resources Director Norwegian Cruise Line, Miami, FL / Honolulu, HI 02/2011 – 01/2012